Short Leadership Development Programmes

Technology Enabled Relationship Management.

Contact days: 2

Content:

  • Today's business culture
  • External business drivers
  • Internal business drivers
  • Customer centricity
  • Technology Enabled Relationship Management
  • Introduction CRM
  • Customer interaction centers
  • Business communications technologies
  • E-Commerce
  • Case studies
  • Group and action learning assignments.

Presenters: Koos Koen

Maximum delegates: 25

Minimum delegates: 16

Costs: R 3000.00 per delegate

Cost includes: Teaching venue, course material, customization

Group Dynamics and Diversity Management.

Contact days: 2

Content:

  • Principles of of group dynamics
  • Team dicisionmaking
  • Team problem solving
  • Reaching concensus
  • Team role behaviour
  • Team effectiveness..
  • Diversity Management

Presenters: Prof. Rasoava Rijampianina

Maximum delegates: 25

Minimum delegates: 16

Costs: R 3000.00 per delgate

Cost includes: Teaching venue, course material, customization

 

Corporate Governance and Strategic Leadership

Creative Thinking and Innovation.